Below is my email to FNU and till date there has been no reply by FNU to my email or reimbursement of fees paid. Many parents have suffered this same fate by FNU thugs and robbers.
(Fijileaks has withheld the parents names)
To email@example.com firstname.lastname@example.org email@example.com Mar 27
Further to our meeting today, you have asked us to present our concerns in writing to you. Here is our 3 major concerns;
1. Our son had enrolled at FNU for Certificate IV in Automotive Engineering in January 2012 and has completed all his units successfully except for one which is computer studies which was not made available for him during the course of his studies and now he has been asked to pay a re-enrollment fee to do this unit which we strongly am against paying this fee as this was paid as part of the whole course.
2. Can FNU explain why mid way through this course has changed the required Total Program Credits of 64 to 71. This is an unacceptable practice. The obligation for FNU is to complete the Program as offered to us the customer which is 64.
3. Why is that FNU has not provided us with official Notification of Examination Results on completion of each Penster except for the first. Our son was made to run around, have his own results printed from the computer and then run back to the campus to have it verified and stamped. This is atrocious behavior and should not be condoned. We ask when would we receive his Official Notification of Examination Results from FNU.
We have booked to send our son to Suva to complete this final unit to attain his qualification, however time is of the essence because this unit is offered at your Suva campus commencing next week and we seek you confirmation by 4.30pm today in order to purchase his travel tickets. Here again we are penalised because we are unable to purchase relatively cheaper advance fares. In the first place we have no intentions to send our son away to Suva because of cost and affordability factors and with the current dengue epidemic but with your institutions delays we as parents are duty bound to give our son an early start in life and not waste his youth with your delays.
When seeking information of when the unit will be run from your Labasa campus we were told that there is no tutor available, or room available or there needs to be a minimum of students before this unit can be run.
We will be seeking redress on this issues raised, your efficient and early confirmation of issues raised will be appreciated.
(Names withheld by Fijileaks)
Reply, Reply All or Forward | More me To firstname.lastname@example.org email@example.com firstname.lastname@example.org Ganesh.Chand@fnu.ac.fj Apr 3
Further to our meeting on 27 March and the subsequent email, can you please advise us of the concerns we have raised.
You have failed to get back to us before 4.30pm on 27Mar as promised in the meeting and also failed to acknowledge receipt of our email or respond to our email and phone message.